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Mayfield Electric & Water Systems |
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CustomerThe service drop is usually made up of two 120 volt lines and a neutral line from which customers can get 120 or 240 volts of power (see diagram #9). The device on your house that measures and records electricity usage each month is called a meter.
There are two kinds of electric lines on the distribution system: three-phase or single-phase. Customers who need large amounts of electricity to run heavy machinery require three-phase service. Residential customers use single-phase service (see diagram #9).
Service InterruptionsAlthough our reliability of service is almost 100 percent, we do have service interruptions. These are usually caused by tree limbs, animals, lightning, wind and automobile accidents. If a customer calls to report an outage, we ask if they have lost power in part or all of the house or if their house is the only one on the block without power. If power has been lost in part of the house, or it's the only house without power in the neighborhood, the customer may have tripped a circuit breaker or blown a fuse. The customer can correct this situation by replacing the fuse or resetting the circuit breaker. If the fuses and circuits are working properly and there is no power, we advise the customer that we will send an employee out as soon as possible to check the situation. If you see a downed power line, you should always assume it is "live," even if it isn't sparking. Never touch a power line with your hand or any object. If a power line falls across your vehicle while you’re inside, do not get out. Wait for help to arrive. If you must get out because of fire, jump free rather than stepping out. Never touch the ground or a conductive surface in contact with the ground and equipment that’s in contact with a power line at the same time. Be sure to stay away from fallen power lines and anything the lines may be touching, such as a fence or metal building. For More Information Contact: |
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Send mail to jcre@mayfieldews.com
with questions or comments about this web site.
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Electricity
is delivered to customers through either overhead or underground lines. In
underground service, distribution transformers are installed at or below ground
level. Those mounted in steel boxes are called padmounts while those
installed in underground vaults are called underground transformers.
Transformers and other equipment in the overhead system are mounted on poles or
other supporting structures.