Internet 
FAQs & Support
FAQs & Support
Local support is available for problems that might arise with your service. Should the problem be related to our service, or to our equipment, no charge will be assessed to the customer.
Before you call for help check below for answers to many common internet problems.
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Wireless Internet |
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Installation |
Set-up and networking. | Internet Installation (599K) | |
Troubleshooting |
Unable to connect? Intermittent connection? Router not working? Find out what to do. | Internet Troubleshooting (1.2M) | |
FAQs |
Service Packages and System requirements. | ||
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E-mail and Spam |
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Installation |
Get the settings and information you need to configure your e-mail client (such as Outlook). | E-mail Installation (284K) | |
Webmail |
Get information on how to use MayfieldEWS Wireless Webmail. | Webmail Instructions (210K) | |
How to Report Spam |
If you are receiving spam e-mail that MayieldEWS Wireless Spam Control is not identifying (tagging or deleting) as spam, please let us know so we can help ensure this does not reoccur. |
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Troubleshooting |
What to do if you have problems receiving e-mail, you're unable to locate or find a server, have bad/invalid passwords, or undeliverable e-mail. |
E-mail Troubleshooting (219K) | |
FAQs |
Webmail, Setting up Outlook Express/Outlook and Making spam/password changes to your e-mail account. | ||
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Security |
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Installation |
Download common security programs. | ||
Troubleshooting |
What to do about problems viewing Web pages, removing infected files and more. | ||
FAQs |
Get information on how you can protect your computer from viruses and spyware. | ||
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