Mayfield Electric & Water Systems

Windows Vista Troubleshooting

All diagnostic functions in Windows Vista, including checking many settings requires Administrator Access. A pop-up window will appear when accessing these functions asking if you wish to continue. If these functions are attempted by a user without Administrator Access, they will receive the same pop-up, along with a Admin username and password prompt. For details on User Account Control, please consult the Microsoft website at:  http://www.microsoft.com/windowsvista/features/default.mspx.

Checking Network Preferences

1. Click the Vista Icon - the start menu will be displayed
2. Click Network from the Navigation menu to the right of the start menu

   
    

3. From the top menu of the network screen, choose Network and Sharing Center

   
    

4. on the left window menu, Choose Manage network connections

   
    

5. Right-click on the icon representing your Local Area Connection and choose Properties

   
    

6. There are 2 TCP/IP settings in Vista; IPv4, which is current technology, and IPv6, which is new technology. MayfieldEWS Wireless uses IPv4 technology. Click the IPv4 entry and then click Properties

   
    

7. "Obtain an IP address automatically" should be selected (This is the default setting)

Validate and Release/Renew Your IP Address

This diagnostic function requires full Administrator access rights in order to function.

1. Click Vista Icon
2. Click All Programs
3. Click Accessories
4. Right-click Command Prompt and select Run as administrator
5. Click Continue at the User Account Control elevation prompt.
6. At the C:\> prompt, type ipconfig /release and press Enter. Wait for the operation to complete.
7. At the C:\> prompt, type ipconfig /renew and press Enter. Wait for the operation to complete.
8. At the C:\> prompt, type Exit and press Enter to close the window.

Check Computer Configuration

Reinstall TCP/IP

These functions are not part of connectivity troubleshooting in Windows Vista. For detailed information on changes to Networking with Windows Vista, please visit http://www.microsoft.com/windowsvista/features/foreveryone/networking.mspx.

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For More Information Contact:

Mayfield Electric & Water Systems
301 East Broadway, Mayfield, KY 42066
Tel: 270-247-4661
FAX: 270-247-0550
Internet: jcre@mayfieldews.com

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