A A A

Community

WASHINGTON, D.C., April 1, 2019 – Mayfield Electric & Water Systems has earned the American Public Power Association’s Safety Award of Excellence for safe operating practices in 2018. The utility earned the First Place award in the category for utilities with up to 50,000 worker-hours of annual worker exposure. Keith Cutshall, Chair of the Association’s Safety Committee and Safety Director at Clarksville Department of Electricity in Tennessee announced the award during the Association’s annual Engineering & Operations Technical Conference, held in Colorado Springs, Colorado.

Mayfield Electric & Water Systems’ proudly participated in “Fishing for Education”, an event held by Mayfield-Graves County’s Parks and Recreation. The event was held to praise Mayfield and Graves County Middle Schoolers for their hard work throughout the year and the completion of testing. Students were thrilled to get out and enjoy a beautiful day at the park. MEWS’ set up a tent to provide water for the students and assisted them with fishing. Jesse Perry, Graves County Judge Executive, stated, “Fishing for Education allowed a lot of the students the opportunity to fish or bait a hook for the first time and utilize our local park. It could not have been a success without the participation of our sponsors”. Thank you to all those that participated in hosting such a wonderful end of the year event for students.

Mayfield Electric & Water teamed up with Graves County Emergency Management and offers a one call notification system. Water outages and main breaks are always inconvenient, however, they are a fact of life that every utility customer will endure. The one call will quickly notify Mayfield Electric & Water customers, in the event of a boil water advisory. The one call notification allows MEWS to view a map of Graves County and select the areas that may be affected by the boil water advisory. MEWS will then notify customers once the boil water advisory has been lifted.

MEWS strives to deliver the best possible customer service and encourages all water customers to utilize this service and enroll today, by calling our office at 270-247-4661. MEWS attempts to notify customers of advisories by alerting local radio stations, posting advisories on social media or by utilizing door hangers.

Mayfield Electric & Water Systems is pleased to announce the launch of our Outage Management System and completion of our Public Outage Viewer. We know utility service interruptions are always a major inconvenience to customers. Utilizing the Public Outage Viewer MEWS will have the ability to better inform and improve communication with our customers. The outage viewer will provide customers the ability to see the number of customers impacted, the potential cause of the outage, when a crew is on site, as well as the possible duration. MEWS hopes this helps keep our customers informed and provides them with as much information as possible. To access the outage viewer, click on the outage tab below. If you have any questions, please contact our office at 270-247-4661.

Mayfield Electric & Water Systems understands hard economic times can impact our utility customers. That is why we offer an assistance program to help those in need within our community.

Every MEWS & Graves County Water District customer has a chance to enroll in our Round-Up Program. This program will round participants utility bill to the next highest dollar and the change collected will be distributed to the Mayfield-Graves County Need Line and Food Pantry. For example, if your bill was $78.45, you would pay $79.00 and the 55 cents collected goes to the MGC Need Line and Food Pantry. The average amount collected per customer is approximately $6.00 per year. This may not sound like a lot of money, but if only 1000 customers signed up, it could potentially fund around $6,000.00 per year in donations. The money collected goes right back unto our OWN community to have an immediate impact on our neighbors and friends. Last year our customers donations amounted to over $1,300.00 dollars. Let’s help MEWS grow our number of participants and increase the donations in 2019.

We ask that any customer who would like to participate in our Round-Up Program come by our office and get signed up today. Your small change can make a big difference!

In July, Mayfield Electric & Water Systems will begin a pole inspection project. Over the next two years, MEWS plans to inspect all wooden utility poles. This project is part of an ongoing effort to identify damaged utility poles caused by decay and weathering. With this project, MEWS will be able to routinely treat and maintain utility poles, which will help extend their life span, to allow MEWS to keep energy cost low and reinforcing grid safety and reliability.

Linemen Dusty Qualls and Jason Kendall participated in Farmington Elementary Career Day. Many different businesses in our area were represented. The linemen described the roles and responsibilities of their job. A demonstration was presented to the students on personal protective equipment linemen must wear in order to stay safe on the job.

Every year MEWS receives calls from concerned customers about their utility bills or possibly questioning the accuracy of their electric meter. Many of these calls come during the winter months, however, what we don’t take in consideration is how our habits change during this seasons. Winter weather brings customers inside their homes, running heaters, televisions, electronics, and leaving the lights on longer. We simply use more electricity during the winter. If you have concerns with your utility bill there are energy saving tips you can utilize to assist in keeping your bills from rising as the temperature drops.

Every year during the first week of October, Mayfield Electric & Water Systems, the American Public Power Association and 2000 other utilities across the nation celebrate Public Power Week. During this week, MEWS would like to show gratitude to our customers. As a public power utility, the safety of our employees, customers, reliability of our workforce and system are our main goals. Reliable utilities and excellent customer service is what our company strives to provide. This year is the 32nd anniversary of the week-long celebration by public power utilities, such as MEWS, that collectively supply electricity to more than 46 million Americans. As we have in the past, MEWS will be hosting opportunities for our customers to win energy-conserving products and will have give-a-ways as well. This year, MEWS will also be serving a FREE hamburger/hotdog lunch to show appreciation for our customers on Wednesday, October 3rd. Please come, join the fun, and enjoy lunch on us!