Due to the rising concerns about the Coronavirus (COVID-19), we want you to know that our customers and staff are the first priority. MEWS understands that we will all be impacted by this situation; we will work to inconvenience our customers as little as possible while keeping their safety and health in mind. MEWS will continue business as close to usual as possible and provide service 24/7 as always. The main change will be starting Monday, March 16, 2020 the MEWS lobby will be closed to foot traffic to minimize the risk of contact between customer to assist in minimizing the spread of the virus. All payments, transactions, service orders, etc. will be handled by:

  • By phone
  • Mail
  • Web
  • Drive-thru
  • Utilization of the “Night Drop Box” 24/7 located on the outside of our lobby-it will be checked hourly.

MEWS is taking guidance from the Center for Disease Control (CDC), which recommends regular cleaning as one of the most important preventive measures we can take. We encourage all staff and customers to remain diligent in the CDC recommended practices. We look forward to getting through this together and will continue to provide safe and reliable service.

New service requests may be submitted using the link below.

  • Block or close foundation vents during freezing temperatures: The vents allow freezing air to pass through an area of the home that typically contains a number of plumbing pipes, which increases the risk of having a pipe freeze. During the coldest part of the winter, humidity levels are at their lowest, so the risk of moisture-related damage is minimal. On the other hand, the risk of damage from frozen pipes is at its highest during this time.
  • Add insulation in walls, attic, and floors: Insulating ceilings, walls, and floors adds resistance to the flow of heat and decreases the heating or cooling needed to keep your home at a comfortable temperature.
  • Seal your windows: Any season of the year is a good season to seal up the house, but you may notice leaky windows more in the fall or winter. Especially if drafts blowing in around the frame make you cold.
  • Wrap exposed pipes: Cover any exposed pipes with insulating materials. If you do not have commercial insulating materials, use plastic, newspaper, rags or blankets.
  • Check outside faucets: Remove hoses from outside faucet and check the washers to be sure there are no leaks, which could freeze and back up into the household plumbing.
  • Secure Water Meter Lids: Make sure your water meter lid is on tight and secure to prevent the meter from freezing.
  • Open window coverings for heat: In the winter, open window coverings on the sunny side of your home to take advantage of free heat from the sun.

For more than 40 years the American Water Works Association and its members have celebrated National Drinking Water Week during the first full week of May. This week provides unique opportunities for both water professionals and the communities they serve to join in recognizing the vital role water plays in our daily lives.

Mayfield Electric & Water Systems is celebrating this week by encouraging water conservation and awareness. Throughout National Drinking Water Week, MEWS will have give-a-ways. This year MEWS will also be serving a FREE hamburger/hotdog lunch to show appreciation for our customers on Wednesday, May 8th from 11:00 AM to 1:00 PM. Please come, join the fun, and enjoy lunch on us!

If you are in the market for fast, reliable, and local internet service, look no further. MEWS has residential packages starting as low as $34.95 for 100 Megs and up to 1 Gig for only $89.95. No data limits, no installation fees, and no contracts.

MEWS is constantly working to expand our coverage area throughout the city of Mayfield. Visit our website at www.mayfieldews.com, under fiber section, click on fiber availability to see if fiber is available in your area. If so, stop by our office and complete an application and start receiving the best, local, reliable and fastest internet service. All fiber accounts can be bundled with your current utility bill or added to your prepaid account.

Not only has MEWS expanded our fiber coverage area inside the City of Mayfield, we now offer a referral program for both new and existing fiber customers allowing eligible participants will receive one month FREE!

If you are an existing fiber customer, you are eligible for two referral credits annually. Recipients of the fiber referral program must have an active fiber account for a minimum of 6 months. The referrer and referee accounts must be in good standing (i.e., no past due balances). If you are an existing fiber customer and have not received referral cards, stop by MEWS for two referral cards and be on your way to receive one free month of fiber service for you and your friend or neighbor. If you have any questions or would like to inquire about availability, contact our office at 270-247-4661 or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Residential Fiber Availability

On Sunday, November 4th, Daylight Savings Time will fall back one hour. When changing your clocks it is also a great time to change the batteries in your smoke detector. Replacing old batteries with fresh, high quality batteries keep your smoke alarms ready to protect you and your precious loved ones all year long. According to the National Fire Protection Association, 71 percent of smoke alarm failures were caused by missing, disconnected or dead batteries. To protect your family make sure smoke alarms are installed in every room and batteries are changed at least once a year.

Test alarms at least once a month by pushing the test button. If a smoke alarm chirps, warning your battery is low, replace the battery right away. Another good reminder is to clean your smoke alarms, remove any dust or cobwebs from your smoke alarm, to help remain sensitive and ready to protect.

Most importantly, make sure you plan and practice your escape route. Children are at an increased risk during a home fire, because they often become scared and are unaware of what to do. Make sure your children know the sound of your smoke alarm and know how to get out if they sound. Always have two escape routes from every room and ensure every family member is aware of the plan. When a fire occurs, don’t delay get out quick and stay out!
If smoke alarms are older than 10 years, it is important to replace existing alarms with new smoke alarms. This includes hardwired alarms with a battery back-up system.

Another safety tip is to remember to change the batteries in your flashlights and keep them in working condition. Making sure your emergency flashlights are in working condition when you need them will help prevent injury in an event. Keep a flashlight near your bed, kitchen, basement, and family room year-round.

These fire safety tips can help protect you and your loved ones. Remember, when changing your clock, change your smoke detector batteries, cover your evacuation route, check flashlights, and batteries.